At 9 AM this morning there was a line of probably 15 people on the main floor of 240 OCR.

It appears to be a 90 minute wait for those three computers that print with the old system and charge .25



Downstairs there are two computers with the old system that will print and maybe eight more that have both programs, but do not print from the old system.

Was told by another researcher that the line is roughly 30 minutes for the two machines that print the old system but copies are the new rate of .65 per page.



Researcher is unable to determine if UCC is terminated with new system.



SBL lookups are very sensitive to padded zeros and decimals where the old system was more forgiving and did not require such exact SBL.



New application crashing on us – not sure how widespread that problem is.

Window of new application does not resize and constrains the user’s ability to read a full line of information.



LPs are not index by SBL as before.



Property cards missing from new system.



Searching for a mortgage or any other document type requires knowledge of the exact type of document – there are many categories of mortgages.



Mortgages do not have satisfaction notes.



There is a note within the search results of the new system that says last updated September 16, 2015.



Examiners save their documents to a cart and then print them as a batch which sometimes confuses the order of mages and intermingles different documents.

Print jobs from two examiners have been reported to have had their pages intermingled.



There are several tabs to search from with the new system. Results seem to return either too few or too many results.

The user either has to run the same name multiple times in different tabs, or run it in the name summary section and then has to filter through too much information.

Please take a look, the maximum amount that a municipality may charge is 25 cents up to legal size paper please forward information attached around to our members.

How can the cost of the title research process increase be a factor of 10 times and then also take literally 10 times longer to obtain pertinent legal documents.



https://www.dos.ny.gov/coog/freedomfaq.html#subject

How much can I be charged for public records?
It depends. If you request paper copies, an agency may charge up to twenty-five cents per photocopy up to 9”x14”. If the paper copies requested are larger than 9’x14’, the agency can charge the actual cost of making the copies. See FOIL §87(1)(b)(iii).

If you request records to be transmitted electronically, and the agency maintains the records electronically, there may be no basis for charging a fee. See FOIL §87(1)(b) and (c).
If you request a large volume of electronic records, the agency can charge the actual cost of reproducing the records. When it takes an agency more than 2 hours to prepare, extract or generate electronic data, the agency could charge for the employee’s time. See FOIL §87(1)(b) and (c).
If you request that paper records be scanned and forwarded to you electronically, please see the following advisory opinions: 18568, 18620.