Posted: 2 PM October 1, 2015
The situation at the Nassau County Clerk's Office is dire.
A new computer system for records 1992 - present was scheduled to go live today and there are widespread failures.
The following information is NOT CONFIRMED but comes from trusted sources.
Three computers dedicated to the legacy system are not operating. These are intended to serve the pre-1992 era.
Contins are most immediately impacted.
Examiners cannot access the most recent 90 days of data (7/1 - 9/30/2015).
Examiners are limited to 1 hour sessions on in-house computer
There are delays in recordings - unclear if this is a technology or training issue.
The address to the new online system has not been released.
There are only 2 copiers available onsite, copier costs are now 65-cents/page and there is a long line waiting to use the 2 machines.
Another update is planned for Monday October 5th.
There is no statement from the Clerk when the systems will be functioning again.
Calls are coming into NYSLTA seeking action and response.
I have contacted the Communications Director at the County Executive's Office and left messages with the Assistant Clerk and the Counsel at the County Clerk's Office.
I looking to escalate to a superior authority, reporting back to Association frequently when more information is available.
Members are encouraged to comment with additional information, questions or concerns.
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