Dear Valued Customer:

We did receive our large order from Dell.  It has been installed and is integrating into our infrastructure.  This finally gives us the room we need to copy all files, repair and reconnect virtual machines, and then test to make sure all functionality has been completely restored.  Fortunately, I can confirm that our storage area network (SAN) is in good shape. 

The plan for Thursday is more of the same:  integrating additional space, copying what we have, working to restore full functionality while analyzing and validating every step of the way.  

Every minute counts and 24 x 7 will remain in force until your offices are up and running.  We ARE making progress. 

I am sorry this is taking so long and thank you for your understanding. 

Deborah Ball, CEO

Cott Systems, Inc. | 2800 Corporate Exchange Dr., Ste.300 | Columbus, OH 43231
o) 800-588-2688 M-F 7am-6pm Eastern | f) 866-540-1072