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3 Tips to improve your Data Security

Posted By Robert Treuber, Thursday, October 27, 2016
Updated: Thursday, October 27, 2016

If you have a DFS title agent license or if you work for an underwriter corporation in NY state - the proposed DFS cybersecurity regulation impacts YOU. 

 

NYSLTA Members can read the proposed regulation and see a "plain English" explainer on the Technology Committee page, on this web site.

 

In the coming months, you will see more information about cyber security on this site and in our email blasts.

 

Here is an article from FORBES magazine that everyone should find helpful.

 

 

 

Tags:  Consumer protection  data security  DFS  technology 

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Kaspersky on Ransomware

Posted By Robert Treuber, Tuesday, July 5, 2016
Updated: Tuesday, July 5, 2016

At NYSLTA, we use Kaspersky products for digital security. There are other fine and reliable solutions.

 

The following is from a Kaspersky marketing email but it provides a simple introduction to ransomware.

  

The recipe is simple BACKUP YOUR FILES + SECURITY INSTALLED ON ALL YOUR DEVICES. Since many breeches are "social hacking", I and Regina use personal identity theft protection and restoration insurance.

  

https://usblog.kaspersky.com/ransomware-study-2016/7186/

   

How educated are we on ransomware?
May 24, 2016 Jeffrey Esposito

Unlike previous malware trends that have varying purposes, ransomware’s is quite simple: Get Money. With a goal like that spurring on malicious developers, it’s no wonder ransomware’s star is on the rise.

If you’re not entirely sure what ransomware is, you’re not alone — and that’s unfortunate. With ransomware a growing concern, and high-profile attacks on critical organizations including hospitals, schools, and police departments, Kaspersky Lab recently commissioned research firm Opinion Matters to survey more than 5,000 consumers in the United States and Canada to gauge the overall awareness of and concern about ransomware.

The results indicate that consumers are unconcerned about ransomware — perhaps because they are unaware of ransomware’s reach and effects.

Why ransomware matters
Briefly, ransomware is a type of malware. Its twist is using encryption to hold victims’ files — or access to their computers or mobile devices — hostage and demanding money in exchange for their safe return.

Ransomware isn’t new, but ransomware infections have been growing at an alarming rate recently. For example, in the first quarter of 2016, Kaspersky Lab’s software blocked crypto-ransomware attacks on 34,900 devices and detected more than 2,800 mobile ransomware Trojans.


Last year, Kaspersky Lab predicted that 2016 will see ransomware spread to new frontiers such as the Internet-of-Things — Internet-connected devices and appliances over which users have little technological control. Ransomware’s direct monetization model is very appealing to cybercriminals, and its consumer model is savvy in demanding relatively little money from each victim.

Our survey says…
Of the surveyed consumers, 43% did not know what ransomware was, and 9% believed it had something to do with social media accounts being held for ransom.

More troubling, consumers don’t know what to do in the event of an attack. A quarter of respondents believed that disconnecting the affected computer from the Internet could stop the attack. And a still-significant percentage — 15% of Americans and 17% of Canadians — would resort to unplugging the computer or turning off the mobile device, thinking that might work (spoiler alert: it does not work).

More concerning,15% of Americans and 17% of Canadians think unplugging the computer or turning off the mobile device could completely stop ransomware
Most users (53%), considering the risk of losing their photos and videos, say they would not be willing to pay ransom. Those willing to pay said they would pay only a small amount of money to recover their personal digital files.

Of the respondents, 26% of Americans and 24% of Canadians said they would be willing to give up social media permanently to guarantee the future protection of their personal digital files.

Most Internet security software, like Kaspersky Internet Security, will protect users against many forms of ransomware. However, 11% of U.S. respondents and 12% of Canadian respondents noted they don’t have a security product installed on any of their personal digital devices.

Education needed
As ransomware attacks increase, consumers need not just to be aware of the problem — they also need to know how to avoid ransomware attacks and what to do if they’re hit by one.

In response to a ransomware attack, 46% of respondents wouldn’t know what steps to take should they become infected. The findings also indicated that the percentage of respondents who would not know what steps to take grew with increasing age, from 37% of those aged 16-34 to 54% of those aged 55+.

To pay, or not to pay
Nearly one-quarter (24%) said that paying the ransom could halt the cybercriminals, and more than half (53%) of respondents would not be willing to pay.

Those who would pay would be willing to part with, on average, only a small amount to recover their personal digital files — less than the average consumer pays monthly for lunch.

At Kaspersky Lab, we do not advise payment to criminals in response to ransomware. Instead we suggest backing up files regularly and securing devices with strong security solutions.

Looking ahead
A lack of comprehension around ransomware shows how vulnerable consumers are to this rapidly developing form of cybercrime. As long as people are willing to click on attachments in emails or visit suspicious websites to see the latest viral video, cybercriminals will continue to prey on them using ransomware.

One promising survey finding is that those surveyed are using Internet security on their devices. More than three-fourths (77%) of respondents who have a computer (PC or Mac) have Internet security installed on it, 47% have it on their smartphone, and 31% have it on their tablet.

In addition, consumers are regularly backing up their files. Almost all (84%) of survey participants said they back up their digital files.

Although many people have the right idea about not paying the attacker, and many back up their digital files, being informed is one of the best defenses against ransomware.

 

 

 

Tags:  ALTA Best Practices  data security  technology 

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Warning for Members with AOL email

Posted By Robert Treuber, Wednesday, April 20, 2016
Updated: Wednesday, April 20, 2016

I notice from time to time, Members who do not have their own company email address and instead use GMail or Hotmail or Yahoo.

  

You can get an email domain for your company at very low cost, and here is why you should NOT USE AOL

" Attorney blamed for cyber theft of $1.9M co-op deposit "

  

 

Tags:  data security  email  technology 

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Happy News from Nassau County

Posted By Robert Treuber, Thursday, March 24, 2016
Updated: Thursday, March 24, 2016

The Honorable Maureen O'Connell, Nassau County Clerk has informed us:

 

"... the Clerk's online database via US Land Records now gives access to uncertified images of all land documents in our database, free of charge.  This should alleviate stress and overcrowding in our search area

... Not only can a computer in an office or home now search for everything in the County Clerk land database, but the cost for doing so would be identical as doing the search in the Clerk’s office....

 

Also, ...  please include a reminder about the Assessment TMV letter not necessarily having an SBL that is consistent with the official County Clerk SBL.  This inconsistency is leading to submitters changing the SBL on instruments to match the Assessment letter (not the County Clerks) and creates rejections before the submission even reaches our internal system."

 

 

 

Tags:  County Clerk  fees  Land Records  Nassau County  search fees  Tax Map Verification  technology  TMVL 

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Can you see it yet?

Posted By Robert Treuber, Wednesday, November 4, 2015
Updated: Wednesday, November 4, 2015

 

This article from National Mortgage News is yet another instance of a phenomenon called disintermediation.

 

In plain English, it means "getting rid of the middle man", like finding your home on Zillow instead of driving around with a Realtor, or booking your hotel, rental car and flight on a web site rather than calling a travel agent. No doubt some folks reading this have never used a travel agent or know what one is - that's disintermendiation at work.

   

This article describes the rise of direct to consumer mortgage lending. It is a real thing.  

 

 http://www.nationalmortgagenews.com/news/origination/no-longer-a-niche-consumer-direct-lenders-lead-mortgage-innovation-1064448-1.html?zkPrintable=1&nopagination=1 

These changes are already hitting the title industry along the edges with eRecording and dozens of NY counties already allow searching/examining land records via the web.

  

In 1999, I worked on the consumer launch of The First Internet Bank, referenced in the article. At the time, we had no idea what would come of it. 

    

We may like it or not, but change is inexorable.  

 

I guess its true - there is nothing as powerful as an idea whose time has come. 

  

 

 

 

Tags:  change management  lending  mortgage  National Mortgage News  technology 

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Nassau County Update - Oct 26 2015

Posted By Robert Treuber, Wednesday, October 28, 2015
Updated: Wednesday, October 28, 2015

A delegation of the NYSLTA Title Insurance Section met with Nassau County Clerk O'Connell and her senior deputies on Monday October 26 at the County Office Building in Mineola, NY. A group of Xerox team members joined via phone conference.

  

The conversation was informative and businesslike.

 

As of this date, the Xerox team is projecting completion of implementation and internet access to the system by mid-November.  Anyone who is familiar with complex systems such as this must acknowledge the potential for unforeseen delays.  It is only reasonable to allow some flexibility to this target date.

  

The ACS system is currently in use in other NY counties and these can be found via uslandrecords.com and nylandrecords.com. 

  

When the new system is fully launched, the Clerk intends to offer informational presentations and training sessions for her staff as well as public users of the system.  The title industry must anticipate slightly longer task completion times while people become accustomed to the new system and different ways of searching and examining land records.

  

The cost for accessing the system and using different features have not yet been announced.

 

Clerk O'Connell has committed to ongoing meetings with the NYSLTA Land Records Committee on a quarterly basis.

 

Tags:  change management  County Clerk  Land Records  Nassau County  technology  Title Insurance Section 

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Nassau County Update - Oct 20 2015

Posted By Frontier Abstract & Research Services, Wednesday, October 21, 2015
Updated: Wednesday, October 21, 2015

 

Nassau County Clerk’s Office:  System Update – Three (3) Weeks Since “System Upgrade”

 

1.       On any given day there are up to 100 searchers (examiners) using the Nassau County Clerk’s Office. Most are in the basement where the majority of the searching takes place. 

 

2.       There are 17 computer terminals available in the basement for one (1) hour use only. These 17 terminals are on the ”New System” (by Xerox) which contains data from January 1, 1992 to June 30, 2015.

 

3.       Searchers must sign in to get a place in line for the next available terminal.  Clerks monitor the terminal time use and move people out when their 1 hour expires.

 

4.       Printing requests go to a queue where the clerk must print and paperclip everything. The clerk has run out of paper and then has to place a service call for a paper delivery delaying everyone.

 

5.       Documents are missing from the new system (for example 2007, 2013) and more are being discovered.  When recorded documents are identified as missing, the clerks are notified and they in turn will have the I.T. staff search the old system for them and transfer copies to the new system.

 

6.       There are two (2) terminals (called A & B) available for use in the basement that access the “Old System”.  They can only be used by an examiner for one half (½) hour.  The effective date for that data system is currently 10/1/2015. 

 

7.       There are another two (2) terminals  working on the “Old System” upstairs on the first floor.  They have a 15 minute time limit.

 

8.       As of 10/20/2015 there is no word on when the “New Online System” will be ready for use.  No one has seen it yet, nor do they know the costs surrounding its use.

 

9.       The clerk is placing blame for the problem on the county manager for not allowing greater spending on a new system (rumored to be $30K).  The county manager is blaming the clerk and Xerox for all the delays.

 

10.   The old “Examiner Room” is now full of disconnected terminals that are no longer being used.

 

11.   “It is What It Is” so searchers/Examiners are all on a level playing field, albeit challenging and wrought with pitfalls.  Each must manages the back and forth between new and old systems, scheduling terminal time, all while negotiating the print queue and waiting, waiting, waiting.

 

12.   E-recordings are up and working and I believe people can also  walk on papers if necessary (although it is frowned upon).

 

 


Tags:  change management  County Clerk  Land Records  Nassau County  technology 

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Nassau County blues

Posted By Robert Treuber, Thursday, October 15, 2015
Updated: Thursday, October 15, 2015

 

The problems continue with the County Clerk's computer system in Nassau County.

 

The uncertainty and disruption during this change-over has not always brought out the best in any of us.

  

I have no doubt that this situation was not what County Clerk O'Connell or her staff ever wanted.

  

There will be days when progress is two steps forward and one step back - get used to it. That is the 21st Century world of software enabled commerce.

 

We will continue to monitor and report on this situation as it resolves and we look forward to improved channels of communication with Clerk O'Connell on a regular basis.

  

Members are encouraged to comment and non-members may email comment to me for review and posting.

 

  

Tags:  change management  County Clerk  Land Records  Nassau County  technology 

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County Clerk O'Connell called

Posted By Robert Treuber, Tuesday, October 6, 2015
Updated: Tuesday, October 6, 2015

I am very pleased to report that County Clerk Maureen O'Connell called me a few minutes ago.

 

No doubt she is a very busy woman these days and her taking time to call is greatly appreciated.

 

She assured me the new system is being used by many counties and it is a proven system, and it is going to be great.

 

She said the County is running "dual system" computers so people can access both systems.

 

I asked her to make announcements about the status of the switch-over, her plans for completing and progress on the plans.

 

If I understood her correctly, she said that is  not necessary because she and her staff are working "side by side" with the people there and they are communicating with the people on site.  I respectfully disagreed and suggested that a formal announcement would prevent her information being distorted as it moved from mouth-to-ear to mouth-to ear. 

 

She said she wasn't going to "run things by me". I clarified I was offering to help distribute her message. Again - shje said its not necessary.

 

She again insisted things are OK, the change over is happening and there will be training classes soon, maybe even next week.

 

Clerk O'Connell says people just have to stay calm and be positive.

  

Tags:  change management  County Clerk  Executive Committee  Land Records  Nassau County  public relations  technology 

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Missing in Nassau County

Posted By Robert Treuber, Tuesday, October 6, 2015
Updated: Tuesday, October 6, 2015

Here is what you will not find in Nassau County this morning:

  • Lis pendens are not indexed in the new system
  • All three major eRecording companies are no longer accepting documents for Nassau County
  • You won't find a County Clerk (or her staff)

I called the Clerk a few minutes ago. Understandably she and her entire staff are in a meeting. One hopes they are working to address these issues.

 

Members have called to say additional computers have been connect to the old system and there are computers running both systems to enable checking the completeness of the recorded data.

 

The eRecordng companies say they will resume eRecording in Nassau AFTER they have completed their independent testing of the system integrity.

 

It would be wrong to say Clerk O'Connell and her staff are doing nothing.  I cannot believe they are happy about this and I am certain they want things fixed and running smoothly.

 

In my message, I requested additional staff be put on to accept walk-in recordings and I urged them to communicate the status on a regular basis.  That would help diminish the fear and concern borne of uncertainty.

 

To Members - please note the Title Section is meeting to consider remedies.  I will report on the progress of that initiative as best as I am able.

 

Members can add comments. Non-members can email comments for posting to rgt@nyslta.org AND rcapone@nyslta.org.

 

Tags:  change management  County Clerk  Land Records  Nassau County  technology 

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The New York State Land Title Association, Inc. advances the common interests of all those engaged in the business of abstracting, examining, insuring titles, and otherwise facilitating real estate transactions. The Association promotes the business and general welfare of its Members and protects real property title holders’ ownership rights.